At DekBoard, we pride ourselves on the quality of our products. However, we also understand that product alone does not guarantee a perfect end result. The installation of our decking solutions is just as important, as Mark Cartwright, Commercial Director at DekBoard, explains:
“We know that the installation of our decking solutions is as significant as the products themselves. A poor install can make even the best quality product look and feel inferior. Here at DekBoard we demand only the highest level of excellence in everything we do, and we wanted this excellence to continue throughout the installation process, providing the customer with an end-to-end, expert service.
“To help us achieve this, we have engaged with a network of Authorised Installers whom we trust to install our products correctly and to the very highest standard. This network has grown significantly over the past couple of years, which means that regardless of where a customer is located, there is an expert local Authorised Installer nearby to supply and fit DekBoard decking. However, our Authorised Installers do not simply provide a ‘supply and fit’ service.
“We choose our Authorised Installers based on their experience and product knowledge. They are experts who take pride in the service they provide, offering their customers advice and guidance on the best decking solution for them. Their years of experience has given them first-hand knowledge of what works best and where.
“The key to the strength of our Authorised Installer Network is the strong relationship between DekBoard and it’s installers. We demand only the uppermost level of service from our Authorised Installers, but in return we ensure they receive not only the highest quality decking products and accessories, but also an industry-leading support service. Short lead times, low minimum order quantities, and a made-to-measure service all mean that our Authorised Installers can fulfil any request, in a timely and professional manner.
“The creation of our Authorised Installer Network has enabled us to guarantee a quality customer experience from purchase to installation. We’re extremely proud of the Authorised Installer network we have created and the DekBoard team is committed to supporting its Authorised Installers as they strive to provide their own customers with the best products and service on the market.”
Find your local DekBoard Authorised Installer by clicking on the link below or contact us for more information.